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Transform Your Struggling Garden
Professional plant care services that turn brown thumbs into green success stories. Get expert guidance and personalized care plans for your garden recovery.
Founded in 2018, Brown Thumb Pro has been helping homeowners across Austin transform their struggling gardens into thriving green spaces. Our team of certified horticulturists and plant care specialists understands that not everyone is born with a green thumb – but everyone deserves a beautiful garden.
We specialize in diagnosing plant health issues, creating customized care plans, and providing ongoing support to ensure your garden flourishes. From soil analysis to pest management, we handle every aspect of garden recovery with professional expertise and genuine care.
Our mission is simple: to make gardening accessible and successful for everyone, regardless of their experience level. With over 1,200 successful garden transformations, we're proud to be Austin's trusted plant care professionals.
Our Professional Services
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Garden Health Assessment
Comprehensive evaluation of your garden's current condition, including soil testing, plant health analysis, and identification of problem areas requiring immediate attention.
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Personalized Care Plans
Custom-designed maintenance schedules tailored to your specific plants, climate conditions, and lifestyle. Includes watering schedules, fertilization plans, and seasonal care instructions.
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Plant Recovery Services
Specialized treatment for struggling or dying plants. Our experts diagnose issues and implement targeted recovery strategies to restore your plants to optimal health.
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Garden Education & Training
One-on-one coaching sessions to teach proper plant care techniques, helping you develop the skills and confidence to maintain a thriving garden independently.
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Indoor Plant Consultation
Specialized services for houseplants and indoor gardens. Light assessment, humidity management, and selection of plants that thrive in your home environment.
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Ongoing Support
Monthly check-ins and emergency plant care hotline. Get expert advice whenever plant problems arise, ensuring continuous garden success throughout the year.
Why Choose Brown Thumb Pro?
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Certified Professionals
Our team holds certifications from the American Society of Consulting Arborists and Texas Master Gardener Program.
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Cost-Effective Solutions
Save money by preventing plant loss and avoiding costly garden replacements with our proactive care approach.
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Eco-Friendly Methods
We use organic and sustainable gardening practices that are safe for your family, pets, and the environment.
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Modern Technology
Utilize soil sensors, plant identification apps, and digital care tracking to optimize your garden's health.
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Personalized Approach
Every garden is unique. We create customized solutions based on your specific plants, space, and lifestyle needs.
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Satisfaction Guarantee
We stand behind our work with a 30-day satisfaction guarantee and ongoing support for all our clients.
What Our Clients Say
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"I thought I was hopeless with plants until I found Brown Thumb Pro. Sarah's expertise saved my dying vegetable garden and taught me skills I never thought I could learn. Now my tomatoes are thriving and I actually enjoy gardening!"
Jennifer Martinez
Homeowner, South Austin
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"The team at Brown Thumb Pro completely transformed our backyard. They diagnosed soil issues we never knew existed and created a care plan that actually works with our busy schedule. Our garden has never looked better!"
Michael Chen
Property Manager, Downtown Austin
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"Professional, knowledgeable, and patient. Brown Thumb Pro helped me understand why my houseplants kept dying and gave me a foolproof system for keeping them healthy. Six months later, my home is a green oasis!"
Lisa Thompson
Apartment Dweller, East Austin
Get Your Free Garden Consultation
Contact Information
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Address:
2847 Garden Grove Avenue
Austin, TX 78704, USA
Business Hours:
Monday - Saturday: 8:00 AM - 6:00 PM
Sunday: Closed
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Service Areas:
Austin, Cedar Park, Round Rock,
Pflugerville, and surrounding areas
Terms of Service
Last Updated: January 2024
1. Acceptance of Terms
By accessing and using the services of Brown Thumb Pro ("Company," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.
2. Services Description
Brown Thumb Pro provides professional plant care consultation, garden health assessment, personalized care plans, and related horticultural services to residential and commercial clients.
3. Service Limitations
While we strive to provide the best possible plant care advice, we cannot guarantee specific outcomes for plant health or garden success. Results may vary based on environmental factors, client adherence to care plans, and plant-specific conditions.
4. Client Responsibilities
Clients are responsible for following provided care instructions, maintaining safe working conditions during service visits, and promptly communicating any concerns or changes in plant health.
5. Payment Terms
Payment is due upon completion of services unless otherwise arranged. We accept cash, check, and major credit cards. Late payments may incur additional fees.
6. Cancellation Policy
Service appointments may be cancelled up to 24 hours in advance without penalty. Same-day cancellations may incur a service fee.
7. Liability Limitations
Our liability is limited to the cost of services provided. We are not responsible for plant loss due to factors beyond our control, including but not limited to extreme weather, pest infestations, or client negligence.
8. Intellectual Property
All care plans, recommendations, and proprietary methods remain the intellectual property of Brown Thumb Pro and may not be reproduced or shared without written consent.
9. Modifications
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.
10. Contact Information
For questions regarding these terms, please contact us at +1 (555) 847-9362 or visit our office at 2847 Garden Grove Avenue, Austin, TX 78704.
Privacy Policy
Last Updated: January 2024
1. Information We Collect
We collect information you provide directly to us, such as when you schedule a consultation, request services, or contact us. This includes your name, phone number, email address, property address, and details about your garden or plants.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our plant care services
Schedule and conduct consultations
Communicate with you about your garden care
Send service reminders and care tips
Process payments and maintain records
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.
7. Cookies and Tracking
Our website uses cookies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
If you have questions about this privacy policy, please contact us at +1 (555) 847-9362 or 2847 Garden Grove Avenue, Austin, TX 78704.
Cookie Policy
Last Updated: January 2024
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences and previous interactions.
Marketing Cookies
These cookies may be set by our advertising partners to build a profile of your interests and show you relevant ads on other sites.
3. Managing Your Cookie Preferences
You can control and manage cookies in various ways:
Browser Settings: Most browsers allow you to control cookies through their settings preferences
Cookie Banner: Use our cookie consent banner to manage your preferences
Opt-out Tools: Use industry opt-out tools for marketing cookies
4. Third-Party Cookies
Some cookies on our site are set by third-party services. We use these services to enhance functionality and analyze site performance.
5. Cookie Duration
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them.
6. Updates to This Policy
We may update this cookie policy to reflect changes in technology or legal requirements. Please check this page periodically for updates.
7. Contact Information
If you have questions about our use of cookies, please contact us at +1 (555) 847-9362.
GDPR Compliance Documentation
Last Updated: January 2024
1. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent: When you provide explicit consent for marketing communications
Contract: To fulfill our service agreements and provide plant care services
Legitimate Interest: To improve our services and ensure customer satisfaction
Legal Obligation: To comply with applicable laws and regulations
2. Your GDPR Rights
As a data subject under GDPR, you have the following rights:
Right of Access (Article 15)
You have the right to obtain confirmation that we are processing your personal data and access to that data.
Right to Rectification (Article 16)
You have the right to have inaccurate personal data corrected and incomplete data completed.
Right to Erasure (Article 17)
You have the right to request deletion of your personal data under certain circumstances.
Right to Restrict Processing (Article 18)
You have the right to restrict the processing of your personal data under certain conditions.
Right to Data Portability (Article 20)
You have the right to receive your personal data in a structured, commonly used format.
Right to Object (Article 21)
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
3. Data Protection Officer
For GDPR-related inquiries, you can contact our Data Protection Officer at:
We do not transfer personal data outside the European Economic Area (EEA) without appropriate safeguards in place.
5. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you within 72 hours as required by GDPR.
6. Supervisory Authority
You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.
7. Data Retention Schedule
We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law:
Customer service records: 7 years
Marketing consent records: Until consent is withdrawn
Website analytics: 26 months
Financial records: 7 years
8. Exercising Your Rights
To exercise any of your GDPR rights, please contact us using the information provided above. We will respond to your request within one month.
DMCA Policy
Last Updated: January 2024
1. Digital Millennium Copyright Act Compliance
Brown Thumb Pro respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement on our website.
2. Reporting Copyright Infringement
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our website, please notify our designated DMCA agent with the following information:
A physical or electronic signature of the copyright owner or authorized agent
Identification of the copyrighted work claimed to have been infringed
Identification of the material that is claimed to be infringing and information sufficient to locate the material
Your contact information (address, telephone number, and email address)
A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
3. Designated DMCA Agent
Our designated agent for DMCA notices is:
DMCA Agent
Brown Thumb Pro
2847 Garden Grove Avenue
Austin, TX 78704
Phone: +1 (555) 847-9362
Email: [email protected]
4. Counter-Notification
If you believe that your material was removed or disabled by mistake or misidentification, you may file a counter-notification with our DMCA agent. The counter-notification must include:
Your physical or electronic signature
Identification of the material that was removed and its location before removal
A statement under penalty of perjury that you have a good faith belief the material was removed by mistake or misidentification
Your name, address, and telephone number
A statement consenting to jurisdiction of the federal district court in your area
5. Repeat Infringer Policy
We reserve the right to terminate user accounts or access to our services for users who are repeat infringers of copyright.
6. False Claims
Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages.
7. Response Time
We will process valid DMCA notices and counter-notifications promptly and in accordance with the DMCA's requirements.
8. Educational Use and Fair Use
We respect fair use rights and will consider fair use defenses in evaluating DMCA claims. Educational and commentary uses may qualify for fair use protection.
9. Contact Information
For questions about this DMCA policy, please contact us at the information provided above.
