Transform Your Brown Thumb Into A Green Thumb

1. Service Agreement

By engaging Brown Thumb Pro's services, you agree to these terms and conditions. Our services include plant care coaching, garden maintenance, design consultation, and educational workshops.

2. Service Delivery

We provide services according to agreed schedules and specifications. Weather conditions, plant health status, and seasonal factors may affect service timing. We will communicate any necessary adjustments in advance.

3. Client Responsibilities

Clients must provide accurate information about their plants, growing conditions, and any previous treatments. Access to plants and garden areas must be maintained for scheduled services.

4. Payment Terms

Payment is due upon service completion unless other arrangements are made. Late payment fees may apply after 30 days. Recurring services require current payment methods on file.

5. Limitation of Liability

Our liability is limited to the value of services provided. We are not responsible for pre-existing plant conditions, weather damage, or issues arising from failure to follow our care recommendations.

6. Cancellation Policy

Services can be cancelled with 24-hour notice. Emergency cancellations are accommodated when possible. Refunds are provided according to our money-back guarantee terms.

7. Privacy and Data Protection

We protect client information according to our Privacy Policy and applicable data protection laws. Personal information is used solely for service delivery and communication.

Information We Collect

We collect personal information you provide when requesting services, including name, contact information, and garden details. We also collect service-related information during consultations and maintenance visits.

How We Use Your Information

Your information is used to provide gardening services, schedule appointments, send care reminders, and communicate about plant health. We may use aggregated data to improve our services and educational content.

Information Sharing

We do not sell or share personal information with third parties except as necessary for service delivery (e.g., scheduling software) or as required by law. All service providers are bound by confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage and transmission protocols.

Your Rights

You have the right to access, correct, or delete your personal information. You can opt out of communications at any time and request information about how your data is used.

Contact Information

For privacy-related questions or requests, contact us at [email protected] or +1 (503) 555-0147.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service by remembering your preferences and improving website functionality.

Types of Cookies We Use

Essential Cookies: Required for website functionality, including form submissions and security features.

Preference Cookies: Remember your choices and settings to personalize your experience.

Analytics Cookies: Help us understand how visitors use our site to improve content and functionality.

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.

Third-Party Cookies

Some cookies are placed by third-party services we use for analytics and functionality. These are governed by the respective third-party privacy policies.

Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.

Digital Millennium Copyright Act Compliance

Brown Thumb Pro respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Filing a DMCA Notice

If you believe your copyrighted material has been used without permission on our website, please provide the following information:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner
• Your physical or electronic signature

DMCA Contact Information

Send DMCA notices to:
Email: [email protected]
Address: 1847 SE Hawthorne Boulevard, Portland, OR 97214

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same information requirements and a statement that you consent to jurisdiction of federal court.

Repeat Infringers

We have a policy of terminating relationships with users who are found to be repeat copyright infringers.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You can request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Restrict Processing

You can request limitation of processing of your personal data under certain conditions.

Right to Data Portability

You can request transfer of your data to another organization or directly to you under certain conditions.

Right to Object

You can object to processing of your personal data under certain conditions.

Legal Basis for Processing

We process personal data based on legitimate business interests, contract performance, legal compliance, and consent where required.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our Data Protection Officer

For GDPR-related requests or questions, contact:
Email: [email protected]
Phone: +1 (503) 555-0147